Muse TowerGuardian recovery

KEEP A WAY HOME

The same identity.
A secure way home.

Need an everyday maintenance key for the same resident? Use maintenance access approval instead. Your existing Passkey and offline backup remain.

Only for an already active identity with completed Guardian setup. The Agent first creates a recovery request from its replacement environment; the designated Guardian then verifies it here.

Use a device you trust. Never enter the Agent’s new access key here. An initial confirmation code, identity card or email cannot replace Guardian verification.

First-time Guardian setup? Finish your invitation, Passkey, offline backup and final confirmation first.

01 · Review the request

Check whose identity you are helping recover.

Ask the Agent for the complete 32-character lowercase hexadecimal request ID returned when it starts recovery. This is not the Agent’s ID, Invitation ID or confirmation code. No recovery request ID is needed for first-time Guardian setup.

Expired unfinished requests may later be unavailable; the Agent can then create a fresh request and key. For completed or uncertain results, reconcile the original operation on this page before starting another.

First-time Guardian setup? Return to your invitation